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Responsible Gaming

97bet Responsible Gaming — Keep the fun, respect the limits

Gaming is entertainment — not a way to make a living. At 97bet, you stay in control of your own play. We're here to help, to warn you, and to step in when needed.

Important Warning

Gaming is for people aged 18 and above only. If you or someone you know is struggling with gaming, please seek help. The 97bet support team is available 24/7.

Our Responsible Gaming Tools

97bet gives you full control over your own gaming

Deposit Limit

Set your own maximum daily, weekly, or monthly deposit limit. Not a single BDT will go beyond your budget — the system will block it automatically.

Session Time Limit

Decide in advance how long you want to play in a single session. Once that time is up, 97bet will automatically send you an alert and close the session.

Self-Exclusion

Temporarily close your account for a period of your choosing — from 1 day up to 5 years. During this time, 97bet will not send you any marketing communications.

Betting Limit

Set a limit on how much you stake per bet. No more fear of losing everything on a single wager.

Gaming History & Reports

View a full report of your gaming activity — how much you've spent, how much you've won, and how long you've played.

24/7 Support

If you're experiencing any issues related to gaming, reach out to us via live chat. Our team will help without judgment.

What is responsible gaming and why does it matter?

97betPlaying at - isn't just about winning — it's a source of fun, excitement, and relaxation. But when gaming crosses the line from a hobby into an obsession, that's when problems begin. Responsible Gaming means knowing your limits, sticking to a budget, and not letting gaming become the sole focus of your life.

Millions of people in Bangladesh enjoy online gaming — cricket betting, casino slots, or live games. Keep the fun alive — but keep it in check. 97bet Never wants its members to suffer financial or emotional harm because of gaming. That's why we actively foster a culture of responsible gaming.

Keep in mind: Gaming is entertainment. Before every bet, ask yourself — "Can I afford to lose this?" If the answer is yes, don't play right now.

The Golden Rules of Responsible Gaming

  • Play for entertainment, Not as a way to earn money.
  • Set a Budget Beforehand — and stick to it.
  • Chasing losses Don't chase your losses — that's the biggest mistake you can make.
  • Borrowing money Never dip into your savings to play.
  • Take Regular Breaks — Playing for hours on end without a break isn't healthy.
  • Spend quality time with family and friends — Don't let gaming cut into your social life.
  • When feeling down or under stress Avoid gaming if that's the case.

How do I set a deposit limit?

97betSetting a deposit limit at - is simple. Go to Account Settings and click on "Responsible Gaming." From there, you can set a maximum deposit amount on a daily, weekly, or monthly basis. Limits take effect immediately once set — but increasing them requires a 72-hour waiting period, so impulsive decisions are kept in check.

Tips: Set your limits at the start of the month — when you're thinking clearly. If you feel the urge to raise them after a loss, the 72-hour delay is there to protect you.

Self-Exclusion — Have the courage to say "Not right now"

If you ever feel like you need a break from gaming — 97betUse the self-exclusion feature at -. This option lets you temporarily close your account for anywhere from 1 day to 5 years. During the break:

  • You will not be able to log in to your account.
  • 97bet You will not receive any marketing emails or SMS from -.
  • Funds in your account will remain safe.
  • Your account will reopen automatically once the period ends.
Check Yourself

If you find yourself answering "Yes" to most of the questions below, consider seeking help:

1

Do you bet again to try to recover money you've lost?

2

Has gaming caused you to spend less time with your family or neglect your work?

3

Do you continue playing even after going over your budget?

4

Do you feel restless or low when you're not gaming?

5

Have the people close to you ever expressed concern about your gaming?

If you answer "Yes" to 3 or more questions — talk to our support team. We don't judge; we help.

Available Limit Tools
Tool Range Active
Daily Deposit BDT 100–BDT 50,000 ✔ Yes
Weekly Deposit BDT 500–BDT 2,00,000 ✔ Yes
Session Time 1–8 hours ✔ Yes
Betting Limit Adjustable ✔ Yes
Self-Exclusion 1 day – 5 years ✔ Yes
Permanent Account Closure Indefinitely Need Support
Healthy vs. Unhealthy How to Recognize a Gaming Problem

Know the difference — for yourself and your loved ones

Responsible Gaming: Play for fun — and take losses with a smile.

Unhealthy: You feel angry, frustrated, or panicked when you lose.

Responsible Gaming: Set a budget in advance and stick to it.

Unhealthy: You find extra money to keep playing once your budget runs out.

Responsible Gaming: Play during leisure time — after family and work.

Unhealthy: Neglecting work or family because of gaming.

Responsible Gaming: You can stop whenever you choose.

Unhealthy: Unable to stop even when you want to.

Getting help Steps

Acknowledging a problem takes courage — we're here for you

Acknowledge the Problem

Ask yourself honestly — is gaming becoming a problem?

Take a Break

Temporarily suspend your account using Self-Exclusion.

Talk to Us

Tell a family member or friend. Don't carry it alone.

Get Help

Contact 97bet Support. We'll help point you in the right direction.

Limit Settings

Go to Account Settings and set your deposit and betting limits under the "Responsible Gaming" section.

Cooling-Off Period

Take a 72-hour "cool-down" break. Deposits will be paused during this time.

Spending Review

Check your profile to see how much you played, won, or lost last month.

Permanent Closure

If you decide to stop gaming for good, contact our support team and your account will be permanently closed.

Responsible Gaming Questions About

Answers to the questions on your mind

The 97bet Commitment
  • Treating members affected by gaming problems with respect and dignity
  • Self-exclusion requests are actioned immediately
  • Strictly prohibited for anyone under 18
  • Using AI technology to detect gaming-related problems

Yes, reducing a limit takes effect immediately. However, increasing a limit requires a 72-hour waiting period — this is intentional, to prevent impulsive decisions made in the heat of the moment.

Completely safe. Your account balance is untouched during self-exclusion. Once the period ends, you can withdraw it with ease.

Start with an open, non-judgmental conversation. Show them 97bet's Responsible Gaming page and encourage them to reach out for support. You're also welcome to contact us directly.

If you're chasing losses with bigger bets, skipping sleep or meals to play, lying to family about your gaming, or feeling restless when you can't play — these are warning signs. Ask yourself the 5 questions at the top of this page.

Reach out to our support team via live chat or email. After verifying your identity, we'll permanently close your account and refund any remaining balance.
Play Responsibly, 97bet- Enjoy at

At 97bet, the well-being of every player is our responsibility. Join safely, play within your limits, and enjoy the experience.

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